Terms And Conditions
We undertake to provide our wedding car(s) subject to the following terms and conditions. Please let us know if you have any questions.
1) A deposit of £100/car is payable to secure the booking
and can be paid by bank transfer or debit/credit card.
2)
The balance becomes due 30 days prior to the wedding.
3)
If your booking is made by our online booking form, by phone, at
a wedding fair or any other venue other than our office you have
the right to cancel at any time up to 14 calendar days from the
date of payment and request a full refund. For your protection,
all cancellations must be in writing by email or letter. After
this 14-day period, the deposit is no longer refundable and the
following cancellation charges apply:
3.1) 50% of the
balance is payable for a cancellation within 90 days of the wedding.
3.2) 100% of the balance is payable for a cancellation
within 60 days of the wedding.
4) Unless there are exceptional
circumstances booking dates are not transferrable and will be deemed
as cancelled if the car booked is no longer required. Please
see 3.1 and 3.2.
5) The service will be provided as detailed
on this booking confirmation. Please let us know of any changes
to the itinerary so the booking can be updated. Unless otherwise
stated there are no specific time restrictions and will try to be
as flexible as possible, but should the booking exceed 4 hours from
the specified arrival/collection time we reserve the right to charge
£50/hour or part thereof for any additional time to cover our driver
costs.
6) Adequate time will be allowed for each journey,
but we will not be held liable for delays beyond our control.
7) Our vehicles are very reliable and well maintained, but
in the unlikely event of a breakdown, or any event that prevents
us from supplying the vehicle booked, an alternative will be supplied,
which may not be of the same type or colour. If no alternative
is available a full refund will be given.
8) If we are
unable to complete any part of the booking due to a breakdown, a
partial refund will be given.
9) Any refunds will be limited
to the total money paid and we will not be held responsible or liable
for any arising consequential losses.
10) At no time will
our drivers or vehicles be put at risk. Please notify us of
any restrictions at the pickup or drop off locations or if we need
to drive on any narrow, unmade roads, fields, or through width restrictions
so we can ensure the car booked is suitable for your requirements.
11) Not all vehicles have seat belts. For safety and
legal reasons if you need to transport children under the age of
4 years old please check the vehicle booked has seat belts fitted.
12) The client is responsible for damage to the vehicle
exterior and interior caused by their own, the wedding party or
their guest’s actions.
13) Although we will take every
care, no responsibility or liability will be accepted for passenger's
luggage or personal property.